Protecting desktop availability is often overlooked by organizations, despite the growing number of factors that can negatively impact desktops. Although many organizations are investing in increasing the availability and performance of their IT infrastructures, any failed components can hinder business processes.

Read this paper today to learn about the importance of protecting desktop availability, including:

• Factors that complicate desktop support
• Weaknesses of the current desktop model
• Functionality that constitutes the next generation of automated desktop support

This paper also provides real-world examples of how organizations have transformed their IT processes to improve productivity and desktop performance.