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Improving IT Service Support through ITIL
sponsored by Hewlett-Packard Company
Posted:  27 Feb 2008
Published:  01 Aug 2008
Format:  PDF
Length:  21   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services. Explore ITIL's powerful set of guidelines that enable IT to deliver greater value and better align itself with business needs in an efficient way. Learn how ITIL can be used to address IT service support challenges including change management, incident management and problem management.


Author

Rebecca Herold



BROWSE RELATED RESOURCES
Application Life-Cycle Management | Application Performance Management | Application Performance Management Software | Change Management | IT Infrastructure | IT Services | ITIL | Security Management | Software Testing | Software Upgrades

View All Resources sponsored by Hewlett-Packard Company
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