WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Business Intelligence | Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Processes | Communications Networks | Data Centers | GSM | Systems Management | VoIP

WHITE PAPER - This paper describes the challenges operators face in next generation service delivery and how TPSDA helps operators transform their networks to realize mass-market delivery of profitable blended voice, video and data services.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Models | DSL | IPTV | Network Management | TCO | Unified Messaging | Unified Messaging Systems

WHITE PAPER - This document is based on an Alcatel-Lucent/TechTarget webcast entitled "Selling the CIO on Business Services."
Posted: October 1, 2008 | Published: October 1, 2008


Topics:  Business Service Management | Desktop Management | ERP | Network Management | Outsourcing | Server Management | Vendors

PODCAST - This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity.
Posted: September 23, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | Business Management | Business Service Management | Business Systems | CIOs | Enterprise | Networking

VIDEO - Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help.
Posted: September 22, 2008 | Premiered: September 22, 2008


Topics:  Business Intelligence | CIOs | ERP | Networking | Telecom Provisioning | Telecommunications Carrier Systems

PODCAST - IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: September 17, 2008 | Premiered: September 17, 2008


Topics:  Converged Networks | IP Networks | Network Convergence | Telecommunications Systems | Telephony Services | VoIP

EDITORIAL RESOURCE GUIDE - IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
Posted: September 2, 2008 | Published: September 1, 2008


Topics:  IP | Network Management | Service Creation | Service Level Management | Telecommunications Industry | Web Services

WHITE PAPER - This paper helps executive decision-makers at carrier and enterprise organizations understand the importance of business, service and network-level transformation in achieving differentiation, and to help them address the complexities.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Best Practices | Business Intelligence | Business Models | Disaster Recovery | ERP | Project Management

WHITE PAPER - Learn how service providers are addressing the increase competitive demand of an enriched communication experience by blending and personalizing service.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure | Messaging Protocols | Messaging Software | Telecommunications Systems | Television Services | Television Systems | Unified Messaging

WHITE PAPER - Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Network Management | Personalization | Program Management | Telecommunications Industry | WAN

WHITE PAPER - Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.
Posted: August 20, 2008 | Published: April 1, 2007


Topics:  Access Control | Authentication | Hackers | Intrusion Prevention | IPTV | Middleware | Security Management | SLA | Smart Cards | Telecommunications Hardware | Telecommunications Industry | Telecommunications Software | Video-on-Demand

WHITE PAPER - This white paper discusses the standards that apply to IPTV security environments and how they provide a foundation for deploying secure, user-friendly authentication services.
Posted: August 20, 2008 | Published: February 1, 2007


Topics:  IP Networks | IP Services | IPTV | Rich Media Content Management | SAML | Security Standards | Telecommunications Industry | Telecommunications Industry Standards Organizations | Telecommunications Software

WHITE PAPER - Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Posted: August 20, 2008 | Published: February 1, 2007


Topics:  Advertising | Content Providers | Converged Networks | HDTV | Integration Testing | IP Networks | IPTV | QOS | Telecommunications Industry | Telecommunications Service Providers | Televisions

WHITE PAPER - This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.
Posted: August 20, 2008 | Published: January 1, 2007


Topics:  Best Practices | Indexing (Information Management) | Internet Protocol Television | IPTV | Middleware | Servers | Telecommunications Carrier Systems | Telecommunications Networks | Telecommunications Systems | Televisions

WHITE PAPER - The costs associated with data inaccuracy have emerged as a fundamental issue. This white paper outlines a new approach to help operators optimize the total costs for subscriber data validation during IP Transformation.
Posted: August 20, 2008 | Published: January 1, 2007


Topics:  Audit Trails | Customer Satisfaction | Data Migration | IP | Network Management | NGN | Processor Architectures | PSTN | Systems Integration | TCO

WHITE PAPER - This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.
Posted: August 20, 2008 | Published: January 1, 2007


Topics:  Best Practices | IP | IPTV | Operational Support Systems | Performance Testing | PSTN | Security | VoIP

PODCAST - Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008


Topics:  Business Intelligence | Managed Security Services | SMBs | Telecom Spending | Telecommunications Industry | Telecommunications Services

EDITORIAL RESOURCE GUIDE - This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Application Performance Management | Business Systems | Network Management | Operational Support Systems | Outsourcing | SOA | Software as a Service | Telecom Provisioning | Telecom Spending | Vendors

CASE STUDY - Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels.
Posted: August 11, 2008 | Published: November 1, 2007


Topics:  Interoperability | Testing

WHITE PAPER - E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  IPTV | Network Management | Testing | Training | User Experience

WHITE PAPER - This paper describes how to perform IPTV solution integration, blending end-to-end IPTV component technical knowledge with a strong business-focused approach to create closely integrated work packages.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Applications Management | Content Management | IPTV | Networking | Project Management | Security | VoIP

WHITE PAPER - This white paper discusses the convergence of IT and networking in the telecommunications industry.
Posted: August 5, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Communications Systems | Network Architectures | Network Convergence | Networking | Telecommunications Services | Telecommunications Software

WHITE PAPER - This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: August 5, 2008 | Published: August 1, 2008


Topics:  Customer Service | IPTV | QOS | SLA | Telecommunications Service Providers | Telecommunications Software | VoIP

WHITE PAPER - This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  Application Hosting | Application Life-Cycle Management | Business Intelligence | Marketing | Networking | Telecommunications Service Providers | Telecommunications Services | Telecommunications Software