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CRM Software

ALSO CALLED: CRM Application and Customer Relationship Management Software
DEFINITION: Apex is a development platform for building software as a service (SaaS) applications on top of Salesforce.com's customer relationship management (CRM) functionality. Apex allows developers to access Salesforce.com's back-end database and client-server interfaces to create third-party SaaS applications.  … 
Definition continues below.


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1 - 25 of 46 Matches
Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
WHITE PAPER:   Posted: 30 Jun 2008 | Published: 01 Jun 2008
SUMMARY: This document explains how SAP leverages Web 2.0 in CRM to improve customer experience.
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Achieve Unlimited Growth and Acquisition Capabilities with IBM applications
sponsored by Xperia
VIDEOCAST:   Posted: 27 Jun 2008 | When: 01 Jun 2008
SUMMARY: Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
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Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities
sponsored by Aprimo, Inc.
WHITE PAPER:   Posted: 20 Jun 2008 | Published: 01 Oct 2007
SUMMARY: An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.
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How to Improve Marketing Execution and Efficiency
sponsored by Aprimo, Inc.
WHITE PAPER:   Posted: 20 Jun 2008 | Published: 01 Nov 2007
SUMMARY: Aprimo, the recognized leader in Marketing Resource Management, now provides you with technology and expertise to help you improve the productivity of your entire marketing function.
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6 Simple Solutions for Measuring Marketing Performance
sponsored by Aprimo, Inc.
WHITE PAPER:   Posted: 20 Jun 2008 | Published: 01 Dec 2007
SUMMARY: EMM delivers to a future vision where marketing has one platform like the operational backbone of a company which uses ERP or a sales/services organization which uses CRM.
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Commerzbank: Managing Credit Risk and Increasing Operational Efficiency
sponsored by EMC Corporation
CASE STUDY:   Posted: 16 Jun 2008 | Published: 01 Jul 2005
SUMMARY: For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.
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Jumpstarting BI in the midmarket
sponsored by Cognos Incorporated
WEBCAST:   Posted: 09 Jun 2008 | When: Available On Demand
SUMMARY: This Webcast will examine those tools and explore the myriad of BI options available to CIOs.
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Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
WEBCAST:   Posted: 06 Jun 2008 | When: Available On Demand
SUMMARY: Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
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Software as a Service Dramatically Improves CRM Success
sponsored by Oracle Corporation
WHITE PAPER:   Posted: 02 Jun 2008 | Published: 01 Feb 2008
SUMMARY: This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
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Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices
sponsored by Oracle Corporation
WHITE PAPER:   Posted: 02 Jun 2008 | Published: 01 Mar 2008
SUMMARY: This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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Take Sales to the Next Level with Information OnDemand
sponsored by Business Objects
WHITE PAPER:   Posted: 20 May 2008 | Published: 01 May 2008
SUMMARY: Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.
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The CRM Value Proposition
sponsored by Touchtone Corporation
WHITE PAPER:   Posted: 16 May 2008 | Published: 01 May 2008
SUMMARY: Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company's profitability.
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10 Reasons to Get Your Support Software as a Service
sponsored by Parature, Inc.
WHITE PAPER:   Posted: 10 May 2008 | Published: 01 Jan 2007
SUMMARY: Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.
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The Case for Customer Relationship Management (CRM) on IBM System i, iSeries or AS/400
sponsored by Touchtone Corporation
WHITE PAPER:   Posted: 01 May 2008 | Published: 01 May 2008
SUMMARY: This paper examines the options you have when picking a CRM application. It discusses the different options -- hosted or Software-as-a-Service, or an in-house, Windows-based solution. It pays particular attention to IBM business application users.
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Seeing Clearly: The Benefits of an Intuitive Enterprise Solution
sponsored by Intuitive ERP
WHITE PAPER:   Posted: 16 Apr 2008 | Published: 01 Jan 2005
SUMMARY: The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability.
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The Business Case for On-Demand Business Intelligence
sponsored by LucidEra
WEBCAST:   Posted: 07 Apr 2008 | When: Available On Demand
SUMMARY: Attend this Webcast to explore where transactional applications stop and where the value of business intelligence and analytics takes over, allowing you to get answers on demand, not just in static reports.
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Accelerating Enterprise Application ROI
sponsored by OnDemand Software
WHITE PAPER:   Posted: 03 Apr 2008 | Published: 01 Jan 2004
SUMMARY: This white paper identifies the most important capabilities of an effective enterprise application training platform.
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Get Ahead in the Global Market with Microsoft Dynamics
sponsored by Sunrise Technologies
BROCHURE:   Posted: 19 Mar 2008 | Published: 01 Jan 2006
SUMMARY: Businesses never stand still. Explore how you can make better decisions and pursue your business goals with confidence with this powerful, flexible tool.
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Collaborate More Efficiently with Partners using a Business Management System for Manufacturers
sponsored by Sunrise Technologies
BROCHURE:   Posted: 19 Mar 2008 | Published: 01 Jan 2006
SUMMARY: Learn how you can give your company the power to more efficiently collaborate with trading partners, manage product design and markets in flux, and profitably seize opportunities.
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How to Save Time and Money by Switching to Business Management Software, a Success Story
sponsored by Sunrise Technologies
CASE STUDY:   Posted: 19 Mar 2008 | Published: 01 Dec 2005
SUMMARY: Unique business models require a flexible business management solution. Explore how one company gained real-time order processing, a customized commissions system and were able to re-allocate resources.
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Automate and Streamline Business Processes with Microsoft Dynamics AX
sponsored by Sunrise Technologies
DATA SHEET:   Posted: 19 Mar 2008 | Published: 01 Jan 2006
SUMMARY: Explore a solution that enables you to automate and streamline business processes as well as connect with global customers, business partners and subsidiaries in a way that helps you drive business success.
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HP - rp5700 Point of Sale System
sponsored by Hewlett-Packard Company
DATA SHEET:   Posted: 18 Mar 2008 | Published: 01 Aug 2007
SUMMARY: The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office.
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To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER:   Posted: 10 Mar 2008 | Published: 01 Mar 2008
SUMMARY: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
sponsored by SAP America Inc
WHITE PAPER:   Posted: 02 Feb 2008 | Published: 01 Jul 2007
SUMMARY: Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
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10 Ways to Improve B2B Email Deliverability and Effectiveness
sponsored by Vtrenz, Inc
WHITE PAPER:   Posted: 23 Jan 2008 | Published: 01 Jan 2008
SUMMARY: Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased sales opportunities and more profitable customer relationships.
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1 - 25 of 46 Matches
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CRM SOFTWARE DEFINITION (continued): …  Apex includes an application program interface (API) that developers can use to access user data on Salesforce.com. This API allows developers to use common SaaS components, like Web widgets or a multi-tenant database, without the need to develop much of the infrastructure traditionally associated behind SaaS programs.

Apex applications are usually hosted and run directly from Salesforce.com's servers. No installation on a user's local PC is necessary because of this hosting. A user simply purchases … 
CRM Software definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary



SPECIAL REPORT
HP - rp5700 Point of Sale System
by Hewlett-Packard Company

The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office.
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