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Datex Corporation & Best Software SLX: Saleslogix 6.2 for Customer Relationship Management
sponsored by Datex Corporation
PRODUCT LITERATURE: Posted: 08 Jul 2008 | Published: 08 Jul 2008
SUMMARY:
SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses.
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Datex Customer Service Solutions: Let Our Team of Experts Work for You
sponsored by Datex Corporation
PRODUCT LITERATURE: Posted: 08 Jul 2008 | Published: 08 Jul 2008
SUMMARY:
For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
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Datex Corporation & Best Software MAS 500: MAS 500 Enterprise Resource Planning
sponsored by Datex Corporation
DATA SHEET: Posted: 08 Jul 2008 | Published: 08 Jul 2008
SUMMARY:
The MAS 500 is a powerful solution for Enterprise Resource Planning, if company is experiencing increased transaction volume, implementing the MAS 500 can streamline efforts and helps achieve a customer satisfaction.
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SageCRM: Part of the Sage Accpac Extended Enterprise Suite
sponsored by Sage Software, Inc.
PRODUCT LITERATURE: Posted: 03 Jul 2008 | Published: 01 Jul 2008
SUMMARY:
SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.
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Being Agile in a Non-Agile World
sponsored by Ivar Jacobson Consulting
WHITE PAPER: Posted: 01 Jul 2008 | Published: 01 Jun 2008
SUMMARY:
This paper discusses how to implement agile thinking in the context of both defined engineering practices and organizations Software Development Lifecycle
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Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Posted: 01 Jul 2008 | Published: 01 Jul 2008
SUMMARY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
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Risk Data Suite for Communications Providers and Electric Utilities
sponsored by MapInfo Corporation
DATA SHEET: Posted: 01 Jul 2008 | Published: 01 Jul 2008
SUMMARY:
Pitney Bowes MapInfo's Risk Data Suite for Communications Providers and Electric Utilities brings it all together with complete data on both historic and current weather, as well as political and crime risk.
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The Cold Truth about Customer Surveys
sponsored by Verint Witness Actionable Solutions
WHITE PAPER: Posted: 30 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
Customer feedback solutions use short, context-sensitive, dynamic surveys to capture information from customers across all channels of contact and these solutions allow the contact center to create and modify customer surveys themselves.
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Empowering Store Managers
sponsored by Wipro Technologies
WHITE PAPER: Posted: 27 Jun 2008 | Published: 26 Jun 2008
SUMMARY:
This paper discusses profiles a tool that enables the convergence of various systems across the supply chain and provides a simplistic but holistic view that will empower the Store Managers in proactive decision making.
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L'oreal Effect or the Lipstick Effect
sponsored by Wipro Technologies
WHITE PAPER: Posted: 27 Jun 2008 | Published: 26 Jun 2008
SUMMARY:
This article analyzes the impact of change in economic conditions on consumer purchase behaviour and its effect on retailers and consumer goods companies.
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Calculating the ROI of a SOA Project
sponsored by Wipro Technologies
WHITE PAPER: Posted: 27 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.
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Business Intelligence Services and Solutions
sponsored by Accenture
SOFTWARE LISTING: Posted: 26 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.
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Fire & Security Success Story
sponsored by SERVICEPower
CASE STUDY: Posted: 25 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
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Whatever Happened to Service?
sponsored by SERVICEPower
CASE STUDY: Posted: 25 Jun 2008 | Published: 23 Jun 2008
SUMMARY:
Quality Store investigated the market and selected an integrated retail scheduling system from SERVICEPower and this solution provides guaranteed appointments for the designers.
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IT Briefing: Making the Most of OSS and Service Provider CRM
sponsored by Pitney Bowes Group 1 Software
TRANSCRIPT: Posted: 20 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
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Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise
sponsored by Insight and Sun Microsystems, Inc
WHITE PAPER: Posted: 19 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
For every area of your datacenter, Sun Professional Services has created a tailored assessment service.
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Bringing Personalized Financial Services to Farmers
sponsored by Cisco Systems, Inc.
VIDEOCAST: Posted: 19 Jun 2008 | When: 19 Jun 2008
SUMMARY:
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
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Supply Chain Management in Kraft
sponsored by BOARD
CASE STUDY: Posted: 19 Jun 2008 | Published: 19 Jun 2008
SUMMARY:
In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way.
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ERP for Successful Manufacturing
sponsored by Xperia
WHITE PAPER: Posted: 19 Jun 2008 | Published: 19 Jun 2008
SUMMARY:
Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers.
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Products and Services: ERP for Importers, Manufacturers and Distributors
sponsored by Xperia
PRODUCT LITERATURE: Posted: 19 Jun 2008 | Published: 19 Jun 2008
SUMMARY:
Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.
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Going Mobile: Developing an Application Mobilization Plan for Your Business
sponsored by BlackBerry
WHITE PAPER: Posted: 19 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.
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Data Quality and Identity Resolution
sponsored by Informatica
WHITE PAPER: Posted: 18 Jun 2008 | Published: 30 May 2008
SUMMARY:
This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications.
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Building the Business Case for Host Intrusion Defense
sponsored by Third Brigade
WHITE PAPER: Posted: 16 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
This white paper helps organizations create the business case for a host intrusion defense system, it also defines the different categories or types of benefits and explains how host intrusion defense impacts these areas.
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The Forrester Wave™: Business Process Management for Document Processes, Q3 2007
sponsored by EMC Corporation
WHITE PAPER: Posted: 16 Jun 2008 | Published: 09 Jul 2007
SUMMARY:
To see how the vendors stack up, Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria.
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Constellation Energy Group
sponsored by EMC Corporation
CASE STUDY: Posted: 16 Jun 2008 | Published: 01 Feb 2007
SUMMARY:
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.
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