BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | Contact Center Management | Contact Center Services | Contact Centers | CRM | Customer Satisfaction | Enterprise Applications Software | Internet | IP | SOA | Web Services

TRIAL SOFTWARE - Check out this demo to see how Aware IM was specifically designed for those who want to quickly create enterprise-grade web-based applications but do not have the time or necessary expertise.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  AJAX | Data Security | Enterprise Applications Software | Linux | Mac OS | Messaging Software | SQL | Web Applications Management | Web Applications Software | Windows

WHITE PAPER - Citrix XenApp™ is an end-to-end Application Delivery Solution that delivers all Windows applications to all users and locations.
Posted: November 5, 2008 | Published: November 5, 2008


Topics:  Business Intelligence | Enterprise | Enterprise Applications Software | Hardware | Performance Testing | Security | SSL VPN | Systems Management | WAN

WEBCAST - Please join us for a special webinar focused on new trends in enterprise e-mail messaging, enhancing your corporate e-mail environment and Microsoft Exchange 2003 and 2007 migration strategies.
Posted: October 9, 2008 | Premiered: October 9, 2008


Topics:  Access Control | Email Management | Email Server Software | Enterprise | Enterprise Applications Software | Messaging Protocols | Microsoft Exchange | Server Virtualization

WEBCAST - Join Telelogic's complimentary Webcast and you will know how your organization can use a new approach that brings your QA process to the forefront so that it becomes an integral, invigorating and cost efficient way to meet your goals.
Posted: September 18, 2008 | Premiered: September 18, 2008


Topics:  Application Life-Cycle Management | Cost Benefit Analysis | Enterprise Applications Software | Program Management | Quality Control | Software Quality Assurance | Testing

WEBCAST - The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Communications Systems | Email | Enterprise Applications Software | Instant Messaging | Mobile Device Management | Mobile IP | Web Applications Management

BOOK - This eBook gives expert advice on successfully achieving PCI compliance, by selecting the right auditor and implementing new requirements into your company's IT infrastructure. Read this book and learn how to master PCI compliance.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Compliance Audits | Data Security | Endpoint Security | Enterprise Applications Software | Firewall Appliances | Firewall Management | Hackers | Information Security | Payment Card Industry Data Security Standard | Payment Card Industry Data Security Standard Compliance | Regulations | Security Threats | Source Code Control | Web Application Security

WHITE PAPER - This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade - each style representing a certain characteristic usage.
Posted: June 9, 2008 | Published: January 1, 2002


Topics:  Business Intelligence | Collaboration | Dashboards | Enterprise Applications Software | OLAP | Web Applications Software

EDITORIAL RESOURCE GUIDE - This paper examines a new generation data modeling solution that allows corporations to collect, integrate and leverage metadata to automatically produce code for industry-leading database engines as well as application development.
Posted: May 30, 2008 | Published: May 30, 2008


Topics:  Application Life-Cycle Management | Applications Management | Data Governance | Data Modeling | Database Management | Enterprise Applications Software | Enterprise Computing | Enterprise Systems | Model Driven Architecture | Software Development Life-Cycles | Software Development Tools

WHITE PAPER - This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO.
Posted: April 8, 2008 | Published: January 1, 2005


Topics:  CRM | Enterprise Applications Software | ERP | Software | TCO | Training | Training Software

WHITE PAPER - This reference document will provide you with detailed information on how to effectively manage your BlackBerry Enterprise Server architecture.
Posted: December 27, 2006 | Published: December 1, 2006


Topics:  Best Practices | Enterprise Applications Software | Handheld Device Security | Handheld Devices | Mobile Device Management | Server Management | Server Software | Wireless Applications Software | Wireless Computing

WHITE PAPER - This document describes the security features of the BlackBerry® Enterprise Solution and provides an overview of the BlackBerry security architecture.
Posted: August 11, 2006 | Published: August 1, 2006


Topics:  Enterprise Applications Software | Enterprise Architectures | Handheld Device Security | Messaging Security | Mobile Device Management | Mobile Workers | Security Architectures | Server Software

WHITE PAPER - This document describes how administrators can enable wireless enterprise activation for users on the BlackBerry Enterprise Server™, and how users can initiate wireless enterprise activation from their handhelds.
Posted: August 11, 2006 | Published: January 1, 2004


Topics:  Enterprise Applications Software | Enterprise Architectures | Handheld Device Security | Handheld Devices | Mobile Device Management | Server Software | Shared Wireless Access Protocol | Wireless Applications Software

PRODUCT OVERVIEW - The efficient performance of enterprise companies often rests on internal applications and systems. Developing, deploying, and maintaining these applications is a huge job that you can in many cases profitably outsource.
Posted: December 28, 2004 | Published: December 1, 2004


Topics:  Enterprise Applications Software | IT Outsourcing Services | Performance Testing

PRODUCT OVERVIEW - VeriTest offers solutions to the problems that arise throughout the life cycle of enterprise applications.
Posted: December 28, 2004 | Published: December 1, 2004


Topics:  Enterprise Applications Software | IT Outsourcing Services | Software Testing

PRODUCT OVERVIEW - Accept Planner 2 is powered by a flexible and intuitive framework that can capture and manage product and market data in a single, centralized repository.
Posted: September 15, 2004 | Published: January 1, 2003


Topics:  Enterprise Applications Software | Product Management | Strategic Planning

DATA SHEET - Several "off-the-shelf" products or customized versions of existing products address the demand for such enterprise-wide software solutions.
Posted: April 20, 2004 | Published: January 1, 2004


Topics:  Enterprise Applications Software | Training and Educational Services