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SageCRM: Part of the Sage Accpac Extended Enterprise Suite
sponsored by Sage Software, Inc.
PRODUCT LITERATURE: Posted: 03 Jul 2008 | Published: 01 Jul 2008
SUMMARY:
SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.
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Best Practices for Remote Support and Services
sponsored by Citrix Online - GotoAssist
CASE STUDY: Posted: 02 Jul 2008 | Published: 25 Jun 2006
SUMMARY:
After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service.
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Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
WHITE PAPER: Posted: 30 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
This document explains how SAP leverages Web 2.0 in CRM to improve customer experience.
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Cross Platform IAM from the Mainframe to the Web-Integrating z/Series Security
sponsored by CA
WEBCAST: Posted: 27 Jun 2008 | When: Available On Demand
SUMMARY:
CA solutions can help reduce costs, facilitate new business opportunities, enable regulatory compliance, and mitigate security risks associated with users and their access to resources and applications.
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WEB 2.0 SECURITY
sponsored by Wipro Technologies
WHITE PAPER: Posted: 27 Jun 2008 | Published: 01 Jan 2003
SUMMARY:
The paper will explain the loop holes in Web 2.0 & vulnerabilities that the users should be aware of while working in the new internet platform, also try to cover up details on what the security companies should concentrate with regard to Web 2.0.
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Demystifying the Secrets of Web Service Versioning
sponsored by Wipro Technologies
WHITE PAPER: Posted: 27 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
This article looks at the different types of changes which lead to different versions of web service artifacts, viz the service definition (WSDL) and the service implementation.
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Designing for Scalability - Some Anti-Patterns
sponsored by Wipro Technologies
WHITE PAPER: Posted: 27 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
This paper tries to bring out some of the common design strategies that have an impact on the scalability of the resulting architecture, also it specifically tries to bring out some strategies that may have a negative impact.
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PODCAST: The Strategy of Success: Best Practices in Building your SAP Consulting Business
sponsored by SAP America Inc
PODCAST: Posted: 26 Jun 2008 | Premiered: 26 Jun 2008
SUMMARY:
In this Podcast, independent SAP analyst Jon Reed will discuss SAP trends and their effect on consultants, tips for honing your business strategy and consulting best practices.
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Top 10 Reasons to Implement Automated Application Quality Management
sponsored by CA
WHITE PAPER: Posted: 25 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
This paper explores 10 reasons why companies should consider implementing Automated Application Quality Management -- a collection of processes and tools designed to enable predictable, measurable, and optimal application performance.
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WebSphere Application Server and SOA the Right Platform for Growth
sponsored by IBM
PRODUCT OVERVIEW: Posted: 19 Jun 2008 | Published: 19 Jun 2008
SUMMARY:
This white paper explores a J2EE and Web services platform that offers a high performance transaction engine, facilitating the simple development, integration and management of diverse SOA applications.
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Stop Reinventing the Wheel - Get on the IT Fast Lane
sponsored by IBM
WEBCAST: Posted: 19 Jun 2008 | When: 15 Jul 2008, 12:00 EDT (16:00 GMT)
SUMMARY:
Join this Web Seminar and find out how deploying IBM WebSphere MQ-the Universal Messaging Backbone for SOA-can reduce risk and save 2-4 times the cost of DIY solutions.
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Is a Data Warehouse the Only Option for Business Intelligence?: Seven Styles of Data Integration
sponsored by Information Builders
WHITE PAPER: Posted: 18 Jun 2008 | Published: 01 Jan 2007
SUMMARY:
This paper describes data warehouses along with many other options for placing relevant, timely information in the hands of business users.
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Application Quality Management and Testing Tools
sponsored by CA
WHITE PAPER: Posted: 17 Jun 2008 | Published: 01 Mar 2008
SUMMARY:
This white paper discusses the growing importance of comprehensive application quality management and testing tools for improved application performance. Learn how to deliver an application quality and risk management message to your organization.
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Understanding SOA and Business Mashups
sponsored by SERENA Software, Inc.
WEBCAST: Posted: 16 Jun 2008 | When: Available On Demand
SUMMARY:
In this live webinar, Master Masher Tim Zonca will show you how Busines Mashups are the killer application for SOA and web services, making your business more productive.
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The Strategy of Success: Best Practices in Building your SAP Consulting Business
sponsored by SAP America Inc
WEBCAST: Posted: 11 Jun 2008 | When: Available On Demand
SUMMARY:
In this Webcast, independent SAP analyst Jon Reed will discuss SAP trends and their effect on consultants, tips for honing your business strategy and consulting best practices
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Three Steps to Creating Next Generation of Enterprise Business
sponsored by Workday
WHITE PAPER: Posted: 10 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
Workday sees an opportunity to deliver revolutionary improvements at all levels of application development, Workday is capturing this opportunity by embracing innovation from the ground up.
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From Applications to Services: Key Trends in the shift to on-demand
sponsored by Workday
WHITE PAPER: Posted: 10 Jun 2008 | Published: 01 Jun 2008
SUMMARY:
A new generation of on-demand business applications has matured that is designed specifically to meet the challenges of the 21st Century workplace.
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Enterprise SOA Enabled Business Network Transformation in Heterogeneous Landscapes
sponsored by Intelligroup, Inc.
WEBCAST: Posted: 09 Jun 2008 | When: Available On Demand
SUMMARY:
Customers are benefiting from deploying SOA based solutions to increase strategic agility and transform their business networks. In this Webcast, explore how to get started with enterprise SOA and SAP integration success stories.
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The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model
sponsored by Avaya Inc.
WHITE PAPER: Posted: 09 Jun 2008 | Published: 01 Mar 2007
SUMMARY:
Review of the Avaya Voice Portal and Dialog Designer solution architecture.
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From Business Need to Business Mashup in Three Simple Steps
sponsored by SERENA Software, Inc.
WHITE PAPER: Posted: 05 Jun 2008 | Published: 01 Apr 2007
SUMMARY:
Serena Business Mashups make it simple to coordinate the activities of different people and systems, in three simple steps you can go from business idea to Business Mashup.
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Smart SOA: Best Practices for Agile Innovation and Optimization
sponsored by IBM
WHITE PAPER: Posted: 04 Jun 2008 | Published: 01 Nov 2007
SUMMARY:
SOA is a business-driven IT architectural approach that supports agile business innovation and optimization and SOA enables you to integrate your business as linked, repeatable business tasks, or services.
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White Paper: EMC Documentum Content-Enabled Solutions
sponsored by EMC Corporation
BOOK: Posted: 03 Jun 2008 | Published: 03 Jun 2008
SUMMARY:
Everyday, thousands of business and government organizations worldwide are able to streamline operations, grow revenue, and ensure compliance using EMC Documentum content-enabled solutions.
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Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service
sponsored by Avaya Inc.
WHITE PAPER: Posted: 02 Jun 2008 | Published: 01 Mar 2008
SUMMARY:
Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.
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Working with Documentum 6 Web Services
sponsored by EMC Corporation
WHITE PAPER: Posted: 20 May 2008 | Published: 17 Jan 2008
SUMMARY:
This white paper will provide an introduction to EMC Documentum 6 Enterprise Content Services as well as an overview of the web services offerings of EMC Documentum Foundation Services.
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BPI as a Strategy: Moving Business Process Improvement Efforts from Department-Level to the CIO's Desk
sponsored by Metastorm
WHITE PAPER: Posted: 20 May 2008 | Published: 19 May 2008
SUMMARY:
CIOs may need to move beyond a "general manager" mindset and re-fashion themselves more as change agents, with insight and expertise about as many lines of business, departments, and processes as possible.
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