Bitpipe: CRM Research

Bitpipe: CRM Research http://data.bitpipe.com?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 28 Aug 2008 24:15:21 EDT Thu, 28 Aug 2008 24:15:21 EDT <![CDATA[Leveraging EMC Captiva and eCopy for Your Distributed Capture Needs]]> Wed, 27 Aug 2008 24:00:00 EDT <![CDATA[The Art of Storage]]> Wed, 27 Aug 2008 24:00:00 EDT <![CDATA[Tableau Customer Case Study]]> Mon, 25 Aug 2008 24:00:00 EDT <![CDATA[Case Study: Ennis Knupp + Associates]]> Fri, 25 Jul 2008 24:00:00 EDT <![CDATA[Enhancing IT Support with Knowledge Management]]> Mon, 25 Aug 2008 24:00:00 EDT <![CDATA[Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment]]> Fri, 22 Aug 2008 24:00:00 EDT <![CDATA[Mobility Trends in Financial Services]]> Fri, 22 Aug 2008 24:00:00 EDT <![CDATA[Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability]]> Fri, 22 Aug 2008 24:00:00 EDT <![CDATA[Thriving in an Economic Downturn]]> Fri, 22 Aug 2008 24:00:00 EDT <![CDATA[Managed Customer Correspondence for Financial Services]]> Fri, 15 Aug 2008 24:00:00 EDT <![CDATA[Optimizing the application testing of your Siebel CRM environment]]> Wed, 10 Sep 2008 15:00:00 EDT <![CDATA[From Cold to Hot: Lead Nurturing Programs That Generate Sales]]> Wed, 20 Aug 2008 24:00:00 EDT <![CDATA[Becoming Value-driven: Focusing on What Matters Most]]> Wed, 20 Aug 2008 24:00:00 EDT <![CDATA[Desktop Delivery: Making Desktop Virtualization Work]]> Wed, 20 Aug 2008 24:00:00 EDT <![CDATA[BPM Enabled by SOA: End to End Process Visibility with Business Activity Monitoring]]> Wed, 20 Aug 2008 24:00:00 EDT <![CDATA[SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management]]> Wed, 20 Aug 2008 24:00:00 EDT <![CDATA[Demo Application Server Revolution: Feature Packs and the New World of SOA + Web 2.0]]> Wed, 20 Aug 2008 24:00:00 EDT <![CDATA[BlueHornet Whitepaper - Best Practices for Transactional Email Messages]]> Tue, 19 Aug 2008 24:00:00 EDT <![CDATA[Improving Help Desk Efficiency: Asset Management and Help Desk Optimization]]> Tue, 19 Aug 2008 24:00:00 EDT <![CDATA[Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk]]> Tue, 19 Aug 2008 24:00:00 EDT <![CDATA[Optimizing Today's CRM Business Processes]]> Tue, 19 Aug 2008 24:00:00 EDT <![CDATA[Using Oracle BI with Oracle E-Business Suite]]> Mon, 18 Aug 2008 24:00:00 EDT <![CDATA[The True Value of Learning]]> Fri, 15 Aug 2008 24:00:00 EDT <![CDATA[Agile Software Lifecycle Management on Demand]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[Customer Relationship Management Sales Enablement: User Acceptance Means More Sales]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[Customer Relationship Management - Integration for a Customer Centric View]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[Engaging with the New eLearning]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[Service Management: Identify and Leverage Your Existing Service Life Cycles]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Accelerate Your Business with WebSphere Portal Accelerators]]> Wed, 13 Aug 2008 24:00:00 EDT <![CDATA[Improving Operations with Reports, Plans and Metrics]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[The CMO Survival Guide: Four Steps to Marketing Optimization]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Why B2C Database Marketing Firms Don't Understand B2B Companies]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[The Best Database Marketing Discoveries for B2B Companies]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Extraprise CRM Support Survey Report]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[QlikView - Using Complementary Business Intelligence Software with SAP]]> Tue, 01 Nov 2005 24:00:00 EST <![CDATA[Magic Quadrant for Business Intelligence]]> Fri, 01 Feb 2008 24:00:00 EST <![CDATA[Bridging the Gap in CRM Application Support]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[QlikView for SAP]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Achieved Closed-Loop B2B Marketing]]> Sun, 01 Jan 2006 24:00:00 EST <![CDATA[Extraprise Siebel CRM Support Case Study]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Marketing Transformation - How to Lead the Revolution]]> Thu, 01 Jan 2004 24:00:00 EST <![CDATA[That Was Then This Is Now: The New Rules of Email Marketing]]> Thu, 01 Jan 2004 24:00:00 EST <![CDATA[8 Seconds to Capture Attention: Silverpop's Landing Page Report]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Incorporating WEB Analytics into Email Marketing: Five Quick-Start Tactics for Marketers]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Unlocking the Secret World of White Listing: Insight for Enterprise Email Marketers]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Establishing a Cost Transparency Foundation for Your IT Performance Management Strategy]]> Fri, 08 Aug 2008 24:00:00 EDT <![CDATA[How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics]]> Sun, 01 Jan 2006 24:00:00 EST <![CDATA[Web 2.0 Email Marketing: 5 Steps to Unrivaled Results]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Oracle Business Intelligence Applications Overview]]> Thu, 01 Mar 2007 24:00:00 EST <![CDATA[Customer Satisfaction with Email Archiving Systems]]> Wed, 06 Aug 2008 24:00:00 EDT <![CDATA[Improving Database Processing Performance]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?]]> Wed, 01 Aug 2007 24:00:00 EDT <![CDATA[Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[IT Briefing: The Business Impact of SOA]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[5 Ways to Improve Customer Service in a Down Economy]]> Wed, 13 Aug 2008 08:00:00 EDT <![CDATA[Realizing Faster Return through Unified Communications Agility]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Webcast On-demand: Enterprise Architecture Meets SOA: Applying EA Practices to SOA Implementation]]> Wed, 30 Jul 2008 24:00:00 EDT <![CDATA[The Power of Faceted Analytical Displays: Three Blind Men and an Elephant]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[APC Critical Power & Cooling Resource Center]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Rev-Trac and SAP CTS+: Extending Change and Transport Management to the Non-ABAP Java Environment]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio]]> Fri, 25 Jul 2008 24:00:00 EDT <![CDATA[Case Study: Children's Memorial Hospital]]> Fri, 25 Jul 2008 24:00:00 EDT <![CDATA[A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Business Intelligence Moves into the Mainstream: Supporting Pervasive BI with New Technology]]> Fri, 01 Feb 2008 24:00:00 EST <![CDATA[Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Right-Time Information for Governance, Risk and Compliance]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[New Advances in Enterprise Marketing Solutions]]> Thu, 24 Jul 2008 24:00:00 EDT <![CDATA[New Advances in Enterprise Marketing Solutions: Vendor Webcast]]> Thu, 24 Jul 2008 24:00:00 EDT <![CDATA[Automated Sales Order Processing for Order-to-Cash Performance with SAP® Solutions]]> Thu, 24 Jul 2008 24:00:00 EDT <![CDATA[Order-to-Cash Best Practices for Billing: Automated Access and Delivery]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[The Evolution of Integration]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[The Return on Investment of Open Source Data Integration]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Integrating Data in the Information System: An Open Source Approach]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Footprint: Warehouse Management System WMS]]> Mon, 21 Jul 2008 24:00:00 EDT <![CDATA[Business Agility in a World of Brick and Mortar]]> Tue, 22 Jul 2008 24:00:00 EDT <![CDATA[IT Benefits of an Integrated Solution]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Client LifeCycle Demo]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[City of Ulm Case Study]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Bowen & Groves Honored in Fifth Annual International Business Awards(SM)]]> Tue, 22 Jul 2008 24:00:00 EDT <![CDATA[Retail Fashion Market RFID Solutions]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Bowen & Groves Wins ContactCenterWorld.com 2008 Members' Choice Award]]> Tue, 22 Jul 2008 24:00:00 EDT <![CDATA[ROADM towards a Fully Flexible DWDM Network]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[CSS Paper: Early Efforts at Web 2.0 Brokerage Will Challenge Existing Providers]]> Fri, 29 Jun 2007 24:00:00 EDT <![CDATA[IDC on Top 10 Strategic Banking Initiatives]]> Thu, 01 Nov 2007 24:00:00 EDT <![CDATA[Web 2.0: Tips for Recruiting in a New Landscape]]> Thu, 17 Jul 2008 24:00:00 EDT <![CDATA[Defining a Mobile Architecture for Success: How, When and Why to Use a Multichannel Access Gateway]]> Thu, 17 Jul 2008 24:00:00 EDT <![CDATA[Enterprise Benefits of Real-time Contact Center Performance Management]]> Thu, 03 Apr 2008 24:00:00 EDT <![CDATA[Expanding your Channel Business with Performance and Capacity Planning]]> Tue, 15 Jul 2008 24:00:00 EDT <![CDATA[PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]> Tue, 15 Jul 2008 24:00:00 EDT <![CDATA[Video Telephony: Completing the Picture of Unified Communications Effectiveness]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Strategies for Improving Sales Management Processes by EnterpriseWizard Inc.]]> Mon, 14 Jul 2008 24:00:00 EDT <![CDATA[Steps for Implementing Comprehensive Support Management]]> Mon, 14 Jul 2008 24:00:00 EDT <![CDATA[The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager]]> Sun, 01 Jul 2007 24:00:00 EDT <![CDATA[Benefits and Advantages of Recording and Archiving Calls]]> Sun, 01 Oct 2006 24:00:00 EDT <![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions]]> Sun, 01 Jul 2007 24:00:00 EDT <![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Building a Smarter Operational Response]]> Sun, 01 Jul 2007 24:00:00 EDT <![CDATA[Winning Strategies for Customer Responsiveness - An Article from IQ Magazine]]> Sun, 01 Jan 2006 24:00:00 EST <![CDATA[2007 Asset Management Operations and Compensation Survey]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Advent Portfolio Exchange Demo]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Best Practices in Reconciliation: A Practical Guide for Asset Managers]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Agile Development: Meeting the Enterprise Challenge]]> Thu, 01 Feb 2007 24:00:00 EST <![CDATA[Outsourcing Systems Management]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Roundtrip Traceability: Enhancing Quality in the Software Development Lifecycle]]> Thu, 10 Jul 2008 24:00:00 EDT <![CDATA[Six Secrets for Effectively Managing a Customer Support Organization]]> Thu, 10 Jul 2008 24:00:00 EDT <![CDATA[Online Content Speaks Volumes]]> Fri, 01 Jun 2007 24:00:00 EDT <![CDATA[Giving ETL processes a makeover: Optimization tips and tricks]]> Wed, 16 Jul 2008 24:00:00 EDT <![CDATA[Product Management - Product Usability & Its Impact on Revenue]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Product Demos - Problem Discovery & Product Objections]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Product Management & the Functional Designer: 3 Reasons It's a "Must-Have" for Successful Products]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Product Management - Multi-Product Paralysis: 3 Early Warning Signs]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Enabling the Agile Enterprise Through Corporate Performance Management]]> Wed, 16 Jul 2008 16:00:00 EDT <![CDATA[The Call for More Progressive Self-Service]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Datex Corporation & Best Software SLX: Saleslogix 6.2 for Customer Relationship Management]]> Tue, 08 Jul 2008 24:00:00 EDT <![CDATA[Datex Corporation & Best Software MAS 500: MAS 500 Enterprise Resource Planning]]> Tue, 08 Jul 2008 24:00:00 EDT <![CDATA[Mobile Sales Force Automation MSFA: The Pocket PC Solution for the Mobile Sales Force]]> Tue, 08 Jul 2008 24:00:00 EDT <![CDATA[Datex Customer Service Solutions: Let Our Team of Experts Work for You]]> Tue, 08 Jul 2008 24:00:00 EDT <![CDATA[Achieving Management Excellence: The Next Boardroom Discussion]]> Wed, 16 Jul 2008 12:00:00 EDT <![CDATA[Business Performance: Getting in Gear]]> Wed, 16 Jul 2008 10:30:00 EDT <![CDATA[SageCRM: Part of the Sage Accpac Extended Enterprise Suite]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[They Can't Steal What You Don't Have: Smart Security Choices for Mobile Workers]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[A Closer Look at SaaS Purchasing Behaviors and Attitudes]]> Thu, 03 Jul 2008 24:00:00 EDT <![CDATA[How to Calculate the ROI of Remote Support]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[How Does Your IT Help Desk Measure Up?]]> Thu, 01 Jun 2006 24:00:00 EDT <![CDATA[Increase First Contact Resolution: The Key to Superior Support]]> Wed, 02 Jul 2008 24:00:00 EDT <![CDATA[Best Practices for Remote Support and Services]]> Sun, 25 Jun 2006 24:00:00 EDT <![CDATA[Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services]]> Tue, 01 Jan 2008 24:00:00 EST <![CDATA[Optimizing the Quality and Performance of SAP Applications]]> Fri, 01 Jun 2007 24:00:00 EDT <![CDATA[Being Agile in a Non-Agile World]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Just MASH Marketing: The Customer Reference Mashup]]> Thu, 10 Jul 2008 24:00:00 EDT <![CDATA[Cost Cutting in IT to Cope with Economic Slowdown]]> Wed, 05 Mar 2008 24:00:00 EST <![CDATA[Shenzhen Telecom]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[The Call for More Progressive Self–Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today's Communication Providers and Utilities]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Uncovering Hidden B2B Sales Potential]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Risk Data Suite for Communications Providers and Electric Utilities]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[NAC at the Endpoint: Control Your Network through Device Compliance]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Microsoft Dynamics CRM Online ® Webcast]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Empowering Store Managers]]> Thu, 26 Jun 2008 24:00:00 EDT <![CDATA[L'oreal Effect or the Lipstick Effect]]> Thu, 26 Jun 2008 24:00:00 EDT <![CDATA[Achieve Unlimited Growth and Acquisition Capabilities with IBM applications]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Calculating the ROI of a SOA Project]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless' Award-winning Mobile VPN Software, Mobility XE]]> Sat, 01 Sep 2007 24:00:00 EDT <![CDATA[Mobility XE Increases Utility Worker Efficiency]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Pros and Cons of On-site Systems Management]]> Fri, 27 Jun 2008 09:00:00 EDT <![CDATA[Are you ready for outsourced systems management?]]> Fri, 27 Jun 2008 09:00:00 EDT <![CDATA[Getting to Deployment: Steps and Considerations to Deploying a Mobile Solution]]> Fri, 27 Jun 2008 24:00:00 EDT <![CDATA[Business Intelligence Services and Solutions]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Bringing Personalized Financial Services to Farmers]]> Thu, 19 Jun 2008 24:00:00 EDT <![CDATA[Whatever Happened to Service?]]> Mon, 23 Jun 2008 24:00:00 EDT <![CDATA[Fire & Security Success Story]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Configure One's Concept™ Product Configurator]]> Wed, 25 Jun 2008 24:00:00 EDT <![CDATA[Gartner's Magic Quadrant for Marketing Resource Management]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities]]> Mon, 01 Oct 2007 24:00:00 EDT <![CDATA[How to Improve Marketing Execution and Efficiency]]> Thu, 01 Nov 2007 24:00:00 EDT <![CDATA[Marketing Finance System (MFS): Automate Core Marketing Operations Processes]]> Sat, 01 Dec 2007 24:00:00 EST <![CDATA[6 Simple Solutions for Measuring Marketing Performance]]> Sat, 01 Dec 2007 24:00:00 EST <![CDATA[IT Briefing: Making the Most of OSS and Service Provider CRM]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Four Types of Configurators: Which One Is Right for Your Business?]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[The BI Survey 7: Summary]]> Thu, 19 Jun 2008 24:00:00 EDT <![CDATA[How the Winners Work: Three Workstyles of the Most Successful Salespeople]]> Sun, 01 Jan 2006 24:00:00 EST <![CDATA[Supply Chain Management in Kraft]]> Thu, 19 Jun 2008 24:00:00 EDT <![CDATA[Size DOES Matter - When Choosing the Right ERP Solution]]> Tue, 30 May 2006 24:00:00 EDT <![CDATA[ERP for Successful Manufacturing]]> Thu, 19 Jun 2008 24:00:00 EDT <![CDATA[Products and Services: ERP for Importers, Manufacturers and Distributors]]> Thu, 19 Jun 2008 24:00:00 EDT <![CDATA[Going Mobile: Developing an Application Mobilization Plan for Your Business]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Data Quality and Identity Resolution]]> Fri, 30 May 2008 24:00:00 EDT <![CDATA[SAP Solution Brief: Consolidate and Harmonize Master Data Across the Enterprise]]> Sun, 01 Apr 2007 24:00:00 EDT <![CDATA[2008 Annual Report: IT Governance, Risk and Compliance - Improving Business Results and Mitigating Financial Risk Research Report]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Business Value Analysis Study: Citizens Business Bank]]> Sat, 01 Dec 2007 24:00:00 EST <![CDATA[Building the Business Case for Host Intrusion Defense]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Commerzbank: Managing Credit Risk and Increasing Operational Efficiency]]> Fri, 01 Jul 2005 24:00:00 EDT <![CDATA[Constellation Energy Group]]> Thu, 01 Feb 2007 24:00:00 EST <![CDATA[Performance management trends, with Howard Dresner]]> Mon, 16 Jun 2008 24:00:00 EDT <![CDATA[Building, Planning & Operating the Next Generation Data Center]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[AETHON Chooses Landslide Technologies over SFA/CRM]]> Wed, 11 Jun 2008 24:00:00 EDT <![CDATA[Run Away to Join the New Circus - Sales 2.0 Whitepaper Part 1]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Striking Data Gold]]> Tue, 10 Jun 2008 24:00:00 EDT <![CDATA[Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance, Regular Use, and Increased Sales among Salespeople.]]> Tue, 10 Jun 2008 24:00:00 EDT <![CDATA[Looking for Gold: Automating the Sales Prospecting Process]]> Wed, 07 May 2008 24:00:00 EDT <![CDATA[Extend the Value of Your Oracle Warehouse Management System (WMS) with Mobility]]> Thu, 01 Feb 2007 24:00:00 EST <![CDATA[How to Cost-Justify Mobility Technology Investments in Route Accounting Organizations]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Xpressite Website Content Management for SMB Overview Video]]> Wed, 11 Jun 2008 24:00:00 EDT <![CDATA[Improving Field Service Productivity & Profitability with Mobile Automation Tools]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Business Intelligence: The Definitive Guide for Midsize Organizations]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Best Practices for Sales Pipeline Management]]> Thu, 01 Feb 2007 24:00:00 EST <![CDATA[Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Maximizing ROI of Consumer-Driven Health Plans and Decision Support Tools]]> Sun, 01 Jan 2006 24:00:00 EST <![CDATA[How to Manage Benefits Administration During Mergers and Acquisitions]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Business Intelligence (BI) in the Midmarket: Heeding the Call for Intelligent Information]]> Mon, 09 Jun 2008 24:00:00 EDT <![CDATA[Essential Manager's Guide: Intelligent Communications]]> Thu, 05 Jun 2008 24:00:00 EDT <![CDATA[Effective Discharge Begins at Admission: A Patient Placement Systems White Paper]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Retail 101: Juggling POS with Mobility, Call Centers, BI and Security]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[OpenCDI™ Customer Data Integration on a Zero Based Platform]]> Fri, 06 Jun 2008 24:00:00 EDT <![CDATA[Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]> Wed, 18 Jun 2008 12:00:00 EDT <![CDATA[Presentation Transcript: Trends, Challenges, and Innovations in Enterprise Mobility]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Effectively Manage Oracle Upgrades with Application Lifecycle Management (ALM)]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Delivering Trusted Data across the Enterprise - Business Objects Data Services]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?]]> Sun, 01 Jan 2006 24:00:00 EST <![CDATA[The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Accelerate Sales Velocity]]> Mon, 02 Jun 2008 24:00:00 EDT <![CDATA[Software as a Service Dramatically Improves CRM Success]]> Fri, 01 Feb 2008 24:00:00 EST <![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Teleworking - Your Path to Increased Productivity, Business Continuity and Customer Satisfaction]]> Mon, 03 Mar 2008 24:00:00 EST <![CDATA[Communications Tools for the Effective Worker]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Extraordinary Customer Service]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Implementing a Telecommuting Program]]> Tue, 01 Jan 2008 24:00:00 EST <![CDATA[Changing Business, Changing Lives]]> Wed, 01 Aug 2007 24:00:00 EDT <![CDATA[Go Green and Increase Profitability with Virtual Contact Centers]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Best Practices for Home Agents]]> Fri, 01 Feb 2008 24:00:00 EST <![CDATA[Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Microsoft Dynamics CRM Online ® Offer]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[IBM Information Management Software - The New Information Agenda]]> Tue, 01 Jan 2008 24:00:00 EST <![CDATA[Harnessing More Value from your Master Data: An Introduction to Multiform Master Data Management]]> Thu, 29 May 2008 24:00:00 EDT <![CDATA[Beyond Converged Networks: Driving User Productivity through Unified Communications and Collaboration]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[E-Invoicing for Order-to-Cash and DSO Performance Improvement with SAP Solutions]]> Tue, 10 Jun 2008 12:00:00 EDT <![CDATA[Roadmap for Implementing a Multi-Site IP Contact Center]]> Thu, 01 Mar 2007 24:00:00 EST <![CDATA[6 Top Support Issues that Keep Execs Awake at Night]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Take Sales to the Next Level with Information OnDemand]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Moving beyond the Queue - Focusing on the Real-Time Customer]]> Mon, 19 May 2008 24:00:00 EDT <![CDATA[Success Story: Communications - AT&T]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Robinson Fin Machines Drives Productivity up, Lead Times down with M1]]> Mon, 19 May 2008 24:00:00 EDT <![CDATA[M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd]]> Mon, 19 May 2008 24:00:00 EDT <![CDATA[5 Steps to Defining IT Services: A Hands-On Workbook]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Optimizing the Supply Chain: Best Practices for Becoming a Best-Run Government Organization]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Philips SpeechExec Enterprise digital dictation workflow system force multiplier for Ohio law firm]]> Fri, 16 May 2008 24:00:00 EDT <![CDATA[Charter Your MDM Implementation with Effective Data Governance and Stewardship]]> Tue, 17 Jun 2008 14:00:00 EDT <![CDATA[The Many Faces of Single Sign On]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought]]> Sat, 01 Sep 2007 24:00:00 EDT <![CDATA[A Global Sales Force Spread over Five Continents Becomes More Effective with Cameleon]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[Retaining Global Leadership with Cameleon Multichannel Commerce]]>